I'm Laura
Your multilingual VA
Nice to meet you! With a background in administration, including roles as a secretary, hotel receptionist, and academic administrator, I offer a versatile skill set to tackle various tasks.
Originally from Switzerland, I moved to the UK in 2019, where I learned to be confident and proactive. Employers have praised my organizational skills, strategic thinking, and ability to solve complex problems. Having returned to Switzerland in 2023, I decided to embark on a journey to become self-employed.
I enjoy streamlining processes and finding practical solutions. Let’s work together to make your projects run smoothly.
My Experience
2024 - today
Virtual Assistant
Self-employed
2021 - 2023
Academic Administrator
Supporting students, as well as lecturers and course directors administratively
2020 - 2021
Hotel Receptionist
Welcoming guests, liaising with other departments and completing various administrative tasks
2019 - 2021
Front of House
Acting as first point of contact for guests
2018 - 2019
Federal Vocational Baccalaureate in Economics & Services
KV Luzern - Berufsakademie
2017 - 2019
Secertary & Accounting Assistant
Phone and reception duties, offer and order processing, maintenance of the website, support in marketing, organisation of small events and much more
2013 - 2016
Commercial Apprenticeship
Three year-long office based training in the sales, accounting and product management department
Education
2013 - 2016
2018 - 2019
2023
Swiss Certificate of Competence
Multilingual Vocational Baccalaureate
Cambridge English Qualification
C2 Proficiency
Who I am at my core
I’m someone who finds joy in simple pleasures. In warmer months, I’m outdoors, soaking up nature, sharing laughs with friends, and enjoying live music. When it’s colder, I’m crafting with my crochet hook, making everything from hats to earrings. Words fascinate me; I grew up bilingual in German and Russian, taught myself English at 12, and know the basics of French. I’m always reading, carrying a book wherever I go, eager to delve into new worlds.
My Values
I prioritize sustainability, inclusion, and a healthy work-life balance. These values shape my approach to both work and life, guiding me as I navigate the world of virtual assistance and beyond.